Join The Vail Butler Team

Vail Butler is searching for talented professionals for the following positions:

Operations Manager

Property Maintenance Specialist

Property Inspector & Head of Laundry

Account Manager

Operations Manager: Luxury Property Management

Salary Range: $85,000-$95,000
Employment Type: Full-Time, year round
Start Date: June 1st 2026
Location: In Office and On-Site

Position Overview

We’re seeking an experienced Operations Manager to lead day-to-day operations across housekeeping, inspections, maintenance, dispatch, and laundry. This is a hands-on leadership role. You will be in the field, solving problems in real time, supporting your team, and ensuring every home meets luxury-level standards. The right person brings strong organizational skills, attention to detail, and the ability to manage both people and processes without getting overwhelmed.

About Vail Butler

We are a small, entrepreneurial business, not a corporate environment. Our team is hands-on, fast-moving, and committed to delivering a high-touch experience for both homeowners and guests.

Key Responsibilities

Operations & Team Leadership

Using Breezeway to lead daily operations across housekeeping, maintenance, inspections, and logistics
Using Breezeway to schedule, dispatch, and workflow efficiency
Work alongside team members in the field as needed
Hold team members accountable while maintaining a positive, professional culture

Quality Control & Standards

Ensure every property is guest-ready and meets luxury standards
Conduct property inspections and coach teams on detail and presentation
Identify and resolve issues quickly

Process Improvement & Efficiency

Improve systems, workflows, and operational processes
Track key metrics (turnover times, quality scores, response times)
Optimize team productivity without sacrificing quality
Track and record labor hours for managed team members in QuickBooks, ensuring accurate billing
Cultivate and manage vendor and contractor relationships to ensure timely service delivery, contract compliance, and competitive pricing

Homeowner & Guest Experience

Support high-level service delivery for homeowners and guests
Act as a problem-solver for escalated issues
Build trust through consistency, communication, and follow-through

What We’re Looking For

Strong organizational and time management skills
High attention to detail and quality standards
Ability to manage multiple priorities in a fast-paced environment
Confident communicator who can manage team and owner dynamics
Problem-solver who stays calm under pressure
Highy profficient and tech-savvy in property management systems, scheduling tools, Google Workspace or Microsoft Office
Ability to stand your ground and make decisions when needed

Preferred:

Experience working with Breezeway strongly preferred
Experience in luxury property management, hospitality, or operations
Experience leading housekeeping, maintenance, or field teams
Bilingual (Spanish/English)

Work Environment

Combination of office and field work
Fast-paced, high-accountability environment
Flexible schedule required, including weekends and peak seasons i.e. Christmas, New Years, MLK, Presidents etc.

Why Join Vail Butler

Opportunity to play a key leadership role in a growing company
Direct impact on operations, team performance, and client experience
Work in a high-end, luxury property environment
Small team where your contributions are visible and valued
Health, Dental, and Vision Insurance – Choose from three plans!
401(K) Plan with discretionary employer match
Paid Time Off 15 days of PTO are accrued each year for full-time employees. 10 days of PTO can be carried over into the following year.
Sick Leave: Employees accrue sick leave at one hour of sick leave for every 30 hours worked up to 48 hours of sick leave per year.
Observed Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

How to Apply

If you’re an experienced Operations Manager who thrives in a hands-on environment and takes pride in delivering high standards, we’d like to hear from you.

Email christiane@vailbutler.com

Property Maintenance Specialist

Employment Type: Full-Time
Start Date: ASAP
Compensation: $32–$35 per hour
Location: Onsite at various homes throughout Vail, Avon and Beaver Creek

Who We Are

At Vail Butler, we don’t just fix homes—we manage trust. We believe “maintenance is not a problem to be solved, it’s a tension to be managed.” Our work is grounded in systems, not guesswork. We don’t sell—we educate. We build long-term relationships through consistency, transparency, and professionalism.

As a team, we rely on clear systems, thoughtful communication, and trusted vendor partnerships to deliver seamless property services. If you take pride in your craftsmanship, want to be part of a company that values systems over chaos, and believe that how something gets done is just as important as what gets done, we want to hear from you.

What You’ll Do

You’ll serve as a key member supporting our operations and maintenance team by delivering professional, consistent, and high-quality handyman services.

Tasks Include:

Install/replace lighting fixtures, ceiling fans, bathroom vents, switches, and outlets.
Mount TVs, conceal wiring, and ensure clean finish work.
Address minor plumbing needs: fix leaks, swap faucets, install garbage disposals, and unclog drains.
Handle minor carpentry tasks, including installing and repairing trim, doors, shelves, and light framing.
Patch drywall, do touch-ups, or execute full-room painting projects.
Assemble/install furniture, shelves, curtain rods, and wall-mounted fixtures.
Pressure wash surfaces: decks, driveways, patios, siding, etc.
Perform seasonal maintenance (HVAC filters, smoke detector batteries, weatherproofing).
Light landscaping, fence/gate fixes, gutter cleaning.
Assist with property inspections and walkthroughs.

Who You Are

You’re not just a handyman—you’re a problem solver, a communicator, and a consistent professional. You understand the value of structure, follow-through, and high standards. You bring your own tools (or know how to care for the ones we provide) and can follow repeatable processes to support our systems-driven approach.

Your Skills & Traits:

Proficiency in general electrical, plumbing, carpentry, and painting work.
Ability to troubleshoot and resolve small repairs independently and efficiently.
High attention to detail.
Comfortable lifting heavy objects and working on your feet.
Strong verbal communication.
Organized, reliable, punctual.
Able to work independently but also be a strong team player.
Valid U.S. driver’s license and a clean driving record.
English fluency required; Spanish is a bonus.
Flexibility to work on weekends during busy season.
Experience in property managed stonrgly preferred.

Benefits include:

Health, Dental, and Vision Insurance – Choose from three plans!
401(K) Plan with discretionary employer match
Paid Time Off 15 days of PTO are accrued each year for full-time employees. 10 days of PTO can be carried over into the following year.
Sick Leave: Employees accrue sick leave at one hour of sick leave for every 30 hours worked up to 48 hours of sick leave per year.
Observed Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

How to Apply

If you’re looking for more than just another gig—and instead want to be part of a high-functioning, respected, and professional team—send us your resume, 2 professional references and a few sentences about your experience and availability.

Email: christiane@vailbutler.com

Property Inspector & Head of Laundry

Employment Type: Full-Time
Start Date: June 1, 2026
Salary: $55,000-65,000
Location: hybrid in office and on location
Schedule: flexible hours which may include evenings, weekends and/or holidays

About Vail Butler

At Vail Butler, everything we do is built on trust, precision, and exceptional service. We manage a portfolio of luxury homes where details matter, expectations are high, and consistency is everything. We are a small, entrepreneurial business, not a corporate environment. Our team is hands-on, fast-moving, and committed to delivering a high-touch experience for both homeowners and guests.

Position Overview

As a quality control property inspector and head of laundry, you play a critical role in delivering an exceptional, five-star experience for our guests and homeowners. Our portfolio consists of fewer than 100 exclusive, high-end residences, each maintained to the highest standards of luxury, cleanliness, and presentation.

In this role, you are responsible for ensuring every property meets our uncompromising quality standards before guest and owner arrivals. You will conduct thorough property inspections, proactively identify and resolve issues, and support in-home service needs with professionalism, urgency, and attention to detail.

You will work closely with all departments, including Housekeeping and Maintenance, to ensure seamless operations and exceptional property readiness. Responsibilities also include overseeing the organization and upkeep of laundry facilities, sorting and treating stained linens, operating washers and dryers efficiently, and washing, drying, and folding linens to the highest standard.

Your commitment to excellence, strong communication, and attention to detail directly contribute to outstanding guest experiences and owner confidence.

Key Responsibilities

Property Inspections & Quality Assurance

Perform thorough post-departure and pre-arrival inspections to ensure each home meets luxury cleanliness and presentation standards
Identify, document (notes and photos), and communicate any housekeeping or maintenance deficiencies
Ensure all homes are guest-ready, with a strong focus on detail, aesthetics, and functionality
Conduct deep-clean inspections as needed to uphold elevated brand standards
Maintain accurate, real-time communication regarding property status and updates through Breezeway
Provide cleaning services as needed at the properties and in the office.

Issue Resolution & Property Care

Address minor housekeeping and maintenance issues during inspections when possible
Troubleshoot and resolve common in-home issues efficiently and independently
Create detailed maintenance work orders, including clear documentation and steps taken
Reinspect properties after corrective actions to ensure completion and quality

Examples of maintenance support include:

Resetting systems (Wi-Fi, hot tubs, entertainment systems)
Adjusting fixtures (door handles, furniture, hardware)
Resolving minor cosmetic issues
Light troubleshooting of appliances, TVs, and connectivity

Laundry

Sort dirty linens and pull out stains to be treated with proper chemicals
Load washers and dryers to maximum capacity without overloading them
Wash, Dry and Fold Linens
Pack Linen Bags per Property for pickup by Housekeeping
Process Property Specific Speciality items like bedding, curtains, etc.
Organize and maintain laundry facility clean and organized
Manage inventory and track supplies
Assist with inventory tracking and restocking of property supplies

Qualifications

Education & Experience

High School Diploma or equivalent required
Minimum 1 year of experience in inspections, housekeeping, or property care (luxury hospitality preferred)

Core Competencies

Exceptional attention to detail and quality standards
Strong problem-solving and decision-making skills
Effective communication and teamwork
High level of accountability and ownership
Adaptability in a fast-paced, dynamic environment
Strong sense of urgency and service excellence
Ability to work independently and during weekends and peak holidays
Fluent in Spanish is a plus

Physical Requirements & Work Environment

Ability to work indoors and outdoors in varying mountain weather conditions (snow, cold, heat, etc.)
Frequent standing, walking, bending, lifting, and repetitive motion
Ability to lift and carry up to 50 pounds
Exposure to cleaning products and environmental allergens

Why This Role Matters

Every inspection you complete directly contributes to a seamless, luxury experience for our guests and homeowners. Your work ensures that each property reflects the highest standards of quality, care, and attention to detail that define our brand.

Benefits Include:

Health, Dental, and Vision Insurance – Choose from three plans!
401(K) Plan with discretionary employer match
Paid Time Off 15 days of PTO are accrued each year for full-time employees. 10 days of PTO can be carried over into the following year.
Sick Leave: Employees accrue sick leave at one hour of sick leave for every 30 hours worked up to 48 hours of sick leave per year.
Observed Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

How to Apply

Email: christiane@vailbutler.com

Account Manager

Employment Type: Full-Time
Start Date: June 1, 2026
Salary: $75,000-85,000
Location: hybrid in office, on location and work from home
Schedule: flexible hours which may include evenings, weekends and/or holidays

About Vail Butler

Position Overview

We’re seeking an experienced Owner Account Manager to oversee a portfolio of luxury homeowners while owning the full lifecycle of each property—from onboarding through ongoing performance. This role is primarily client-facing and strategic. You will serve as the homeowner’s trusted advisor while driving revenue performance, aligning expectations, and ensuring internal teams deliver to brand standards.

Key Responsibilities

Serve as the primary point of contact for a portfolio of luxury homeowners
Build strong, trust-based relationships through consistent communication and follow-through
Understand each owner’s goals and align property strategy accordingly
Provide regular updates on performance, financials, and market conditions
Set clear expectations and proactively manage owner requests

Own the onboarding process from signed agreement to first booking
Onboarding: Define scope, timelines, and expectations for each department
Onboarding: Ensure all departments are aligned before go-live

Define what “luxury standard” means for each home in collaboration with operations and marketing
Conduct high-level spot checks and quarterly walkthroughs
Escalate gaps in quality, cleanliness, or maintenance

Cross-Department Alignment

Act as the central point of accountability across departments
Translate homeowner expectations into clear internal direction
Ensure Marketing, Revenue, Finance, and Operations are aligned
Step in when communication breaks down or priorities conflict

Owner Satisfaction & Retention

Deliver a high-touch, concierge-style experience for owners
Anticipate needs and proactively address concerns
Handle escalations and sensitive situations with professionalism
Build long-term relationships that drive retention and referrals

What We’re Looking For

Strong organizational and time management skills
High attention to detail and quality standards
Ability to manage multiple priorities in a fast-paced environment
Confident communicator who can manage team and owner dynamics
Problem-solver who stays calm under pressure
Tech-savvy (property management systems, scheduling tools, Google Workspace or Microsoft Office)
Ability to stand your ground and make decisions when needed

Preferred:

Experience in luxury property management, hospitality, or operations
Experience leading housekeeping, maintenance, or field teams
Bilingual (Spanish/English)

Work Environment

Combination of office and field work
Fast-paced, high-accountability environment
Flexible schedule required, including weekends and peak seasons

Why Join Vail Butler

Opportunity to play a key leadership role in a growing company
Direct impact on operations, team performance, and client experience
Work in a high-end, luxury property environment
Small team where your contributions are visible and valued

Benefits Include:

Health, Dental, and Vision Insurance – Choose from three plans!
401(K) Plan with discretionary employer match
Paid Time Off 15 days of PTO are accrued each year for full-time employees. 10 days of PTO can be carried over into the following year.
Sick Leave: Employees accrue sick leave at one hour of sick leave for every 30 hours worked up to 48 hours of sick leave per year.
Observed Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

How To Apply

If you’re an experienced Account Manager who thrives in a hands-on environment and takes pride in delivering high standards, we’d like to hear from you.

Email: christiane@vailbutler.com