
Join The Vail Butler Team
Positions Currently Available:
- Property Maintenance Specialist (FT/YR)
- Concierge & Front Desk Agent (FT/YR
Scroll for job descriptions and details!
Property Maintenance Specialist
Employment Type: Full-Time
Start Date: October 1, 2025
Compensation: $32–$38 per hour, based on experience and performance
Location: Onsite at various homes throughout Vail, Avon and Beaver Creek
Who We Are
At Vail Butler, we don’t just fix homes—we manage trust. We believe “maintenance is not a problem to be solved, it’s a tension to be managed.” Our work is grounded in systems, not guesswork. We don’t sell—we educate. We build long-term relationships through consistency, transparency, and professionalism.
As a team, we rely on clear systems, thoughtful communication, and trusted vendor partnerships to deliver seamless property services. If you take pride in your craftsmanship, want to be part of a company that values systems over chaos, and believe that how something gets done is just as important as what gets done, we want to hear from you.
What You’ll Do
You’ll serve as a key member supporting our operations and maintenance team by delivering professional, consistent, and high-quality handyman services.
Tasks Include:
- Install/replace lighting fixtures, ceiling fans, bathroom vents, switches, and outlets.
- Mount TVs, conceal wiring, and ensure clean finish work.
- Address minor plumbing needs: fix leaks, swap faucets, install garbage disposals, and unclog drains.
- Handle minor carpentry tasks, including installing and repairing trim, doors, shelves, and light framing.
- Patch drywall, do touch-ups, or execute full-room painting projects.
- Assemble/install furniture, shelves, curtain rods, and wall-mounted fixtures.
- Pressure wash surfaces: decks, driveways, patios, siding, etc.
- Perform seasonal maintenance (HVAC filters, smoke detector batteries, weatherproofing).
- Light landscaping, fence/gate fixes, gutter cleaning.
- Assist with property inspections and walkthroughs.
Who You Are
You’re not just a handyman—you’re a problem solver, a communicator, and a consistent professional. You understand the value of structure, follow-through, and high standards. You bring your own tools (or know how to care for the ones we provide) and can follow repeatable processes to support our systems-driven approach.
Your Skills & Traits:
- Proficiency in general electrical, plumbing, carpentry, and painting work.
- Ability to troubleshoot and resolve small repairs independently and efficiently.
- High attention to detail.
- Comfortable lifting heavy objects and working on your feet.
- Strong verbal communication.
- Organized, reliable, punctual.
- Able to work independently but also be a strong team player.
- Valid U.S. driver’s license and a clean driving record.
- English fluency required; Spanish is a bonus.
- Flexibility to work on weekends during busy season.
What Makes This Role Different
- Systemized Workflow: You’re not on your own—we equip you with proven systems that guide your day and keep things running smoothly.
- Values-Driven Work: We don’t chase bids—we build trust. We prioritize relationships, quality, and repeatable excellence over quick fixes.
- Supportive Team Culture: We’re a tight-knit crew that works smart and communicates openly. You’ll be supported by experienced property managers and operational leadership.
Benefits
- Health, Dental, and Vision Insurance – Choose from three plans!
- 401(K) Plan with discretionary employer match
- Paid Time Off 15 days of PTO are accrued each year for full-time employees. 10 days of PTO can be carried over into the following year.
- Sick Leave: Employees accrue sick leave at one hour of sick leave for every 30 hours worked up to 48 hours of sick leave per year.
- Observed Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
- Technology Stipend
How to Apply
If you’re looking for more than just another gig—and instead want to be part of a high-functioning, respected, and professional team—send us your resume, 2 professional references and a few sentences about your experience and availability.
Email: christiane@vailbutler.com AND matt@vailbutler.com
Concierge & Front Desk Agent
Full-Time | Year-Round | Vail, CO
Vail Butler is seeking an experienced and motivated Concierge & Front Desk Agent to join our growing team. This hybrid role blends guest-facing hospitality, concierge sales, and operational oversight to deliver a best-in-class luxury experience for our guests.
This is a full-time, year-round position requiring five days per week, including Saturday, Sunday, and three weekdays. Shifts will vary based on business needs between 9:00 AM – 8:00 PM. Typical shift length is 9 hours, with a 30 minute lunch break and two additional 15-minute breaks.
About Vail Butler
Vail Butler is a boutique luxury property management and guest services company. We pride ourselves on delivering unforgettable stays through exceptional service, meticulous property management, and personalized concierge offerings. Our team thrives on collaboration, creativity, and a passion for hospitality in the heart of the Vail Valley.
Compensation
- Salary range: $60,000 – $62,000 DOE
- Tiered Sales Bonus Structure: TBD 5-30% of base salary
- Opportunities for professional growth within a fast-paced, luxury-focused property management company
- Hybrid schedule with in-office and on-site days
Key Responsibilities
Guest Services & Front Desk Oversight
- Assist with in person guest check-ins as needed.
- Act as the primary point of contact for guests, ensuring seamless communication and a luxury-level experience.
- Proactively resolve guest concerns, escalating property issues to the appropriate manager.
Concierge Services & Sales
- Proactively sell concierge services to both guests and non-guests.
- Manage concierge bookings and ensure timely, accurate execution.
- Develop and maintain strong relationships with local vendors and partners.
- Create and send custom guest itineraries; confirm all reservations before arrival.
- Track and reconcile monthly concierge commissions with accuracy.
Sales & Marketing Support
- Support vacation rental sales on weekends and during busy time periods by responding to new leads and guest inquiries.
- Assist with creating marketing materials in Canva and ensuring new property listings meet Vail Butler standards.
- Review existing property listings monthly for accuracy, refreshing photos, videos, and Breezeway guides as needed.
- Contribute to Vail Butler’s blog, website updates, and supplemental social media content.
- Capture photography and 3D Matterport tours for properties new to the portfolio and as needed for existing properties. (Training provided)
Office & Team Collaboration
- Participate in a rotating office staffing schedule to ensure the Avon office is staffed.
- Communicate guest expectations, bookings, and property updates with internal teams.
- Assist Director of Sales & Marketing in reaching seasonal revenue goals.
- Explore opportunities for bespoke concierge offerings that differentiate Vail Butler from other property management companies.
Qualifications
- 5+ years previous hospitality, concierge, front desk or relevant experience.
- 1+ years experience in a supervisory or management role preferred.
- Strong sales skills with a proactive, guest-first mindset.
- Exceptional communication and organizational abilities.
- Advanced knowledge of Excel and G Suite.
- Proficiency with Canva and basic content creation tools.
- Comfortable working independently and collaboratively in a fast-paced environment.
- Photography or marketing content experience a plus, but not required.
Benefits Include:
- Health, Dental, and Vision Insurance – Choose from three plans!
- 401(K) Plan with discretionary employer match
- Paid Time Off 15 days of PTO are accrued each year for full-time employees. 10 days of PTO can be carried over into the next year.
- Sick Leave: Employees accrue sick leave at one hour of sick leave for every 30 hours worked up to 48 hours of sick leave per year.
- Observed Holidays: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day Columbus Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.
- Technology Stipend: A yearly $1,500 stipend towards working expenses such as office supplies, internet, phone, firewall, and software or equipment upgrades. This stipend is rewarded after 6 months from your start date.
- Bonus Incentives: Employee will have the opportunity to earn a seasonal or annual bonus based upon performance and revenue objectives. This structure will be finalized and discussed within the first month of employment.
How to Apply
If you’re looking for more than just another gig—and instead want to be part of a high-functioning, respected, and professional team—send us your resume, 3 professional references and a few sentences about your experience and availability.
Email: Melinda Ferris melinda@vailbutler.com